Shipping and fulfillment don’t need to be operational headaches every month, nor does it need to be a time of confusion for your customers. In this section, you’ll learn valuable lessons about communication to customers during shipping times, how to streamline label processing and printing, decision points between in-house and outsourced fulfillment, and how to ensure timely deliveries of your product to you or your fulfillment partner.
Shipping is a big expense for every subscription box company. In fact, it consistently represents one of the highest expenses in subscription boxes’ cost of goods (COGS). What’s more, it can be one of the hardest costs to lower, even as you scale.
If you’re thinking about outsourcing, there are a few things you’ll want to consider. Here’s a list of the 6 most common areas + a downloadable PDF with questions to ask directly.
Outsourcing fulfillment: is it a good idea? We sat down with an industry expert to explore 7 reasons you should consider waving good-bye to packing your own boxes.
The debate over in-house or outsourced fufillment is unique for each subscription business. Here are some pros and cons associated with each, and some suggestions on how to determine what’s right for you.
When is comes to subscription box shipping, there are several large carriers to choose from. Our experts analyze the industry and provide suggestions for choosing your provider.
Shipping notices are an important transactional email. Learn how they’re different from other emails and how to write them with ease.
Customer experience during shipping and fulfillment sets the tone for how well you product is received. Follow these best practices to create the best experience possible.
Shipping is an exciting time of the month, but the operations and logistics behind this process aren’t always easy. Follow these best practices to keep shipping smooth and simple every month.
Rebilling and shipping are two critical touch points you make with your customers each month. Master your monthly schedule with this best practice guide.