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Best Practices for Customer Service on Social Media

Two out of every three consumers use social media to get their problems solved. How are you managing customer service on social media?

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Guide for Dealing with Tough Customers

Tough customers are inevitable, and as your business grows, you’re bound to encounter challenging situations. Use this guide to learn how to turn tough customers into valuable learning experiences.

Start Simple with Your Subscription Business

In the beginning, it can be tempting to want to build the best customer experience with the best tools and best strategies to capture more dollars from your customers. it is a mistake to tackle these complex operational tasks early on in your business. Why?

Optimize Email Support: Filters, Macros, & Automations

Email support is often the front line of customer service for online businesses. Use these simple tricks to maintain efficient, high quality customer service.

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The New Cratejoy Box Program. Delivering the best experience!

Custom boxes and standard Cratejoy boxes
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