Custom Subscription Box Packaging: A Comprehensive Report on 30+ Manufacturers

Read the results of the first and largest custom packaging survey for Subscription Boxes, conducted by Subscription School and Cratejoy.

Custom Packaging for Subscription Boxes

In mid-March, we began surveying active Cratejoy merchants on who they use for custom packagaing, and how they’d rate them on packaging quality, customer service, average price, and average order volumes.

Since we began, we’ve collected feedback from 100 active business owners, providing contextual feedback for over 30+ custom packaging manufacturers. We also surveyed dozens of business owners who use plain boxes without use of custom printing, providing a comparative data  set on sources for non-custom packaging. (Some add an element of customization, like stamps or stickers.)

Update: Learn More About Cratejoy’s Custom Box Program!

Check out the standard Cratejoy boxes or design your own custom boxes through the Cratejoy box program! We offer high-quality boxes, fast shipping, and special prices, only for Cratejoy sellers!

 

Below, you can navigate through this data using our interactive graphs. We’ve broken the data into three sections:

  • Section 1: The Top 5 Manufacturers by Popularity
  • Section 2: An Overall Look at 30+ Custom Subscription Box Manufacturers (UPDATED)
  • Section 3: Feedback on Non-Custom Packaging Options
  • Section 4: Common Sizes for Custom Packaging (NEW)

Section 1: The Top 5 Custom Packaging Manufacturers

We took the top 5 custom packaging manufacturers and compared them on a number of levels. These were chosen based on number of responses provided by active customers. They are as follows:

Top 5 Packaging Manufacturers: Average Packaging Quality Rating & Customer Service Rating

 

Top 5 Packaging Manufacturers: Average Price Per Box, Order Volume and Relation Between Price & Volume

Below, you can find the relation between price and order volume:

Part 2: Overall Rating – A Look at 30+ Custom Subscription Box Packaging Manufacturers

Beyond the top 5 manufacturers, we also gathered data on an additional 29 custom packaging manufacturers and sources of packagaing. Below, you can find a complete breakdown of these manufacturers, their customer service rating, packaging quality rating, prices, and average order volume.

Note: 25 of these manufacturers only had one reporting merchant.

Overall Manufacturer Rating: Average Packaging Quality Rating & Customer Service Rating

Below is the same rating, without the manufacturers that had only one rating:

Below is the same rating, without the manufacturers that had only one rating:

Overall Manufacturer Rating: Average Price Per Box, Order Volume and Relation Between Price & Volume

Below, you can find the relation between price and order volume:

 

Part 3: Non Custom Packaging Options

In addition to gathering data on custom packaging solutions, we also gathered data on 8 non-custom packaging options.

Note: In some cases, these non-custom standard mailers/boxes are used with a stamp or stickers, or some other customizable option.

Non Custom Manufacturer Rating: Average Packaging Quality Rating & Customer Service Rating

 

 

Non Custom Packaging Manufacturers: Average Price Per Box, Order Volume and Relation Between Price & Volume

 


Below, you can find the relation between price and order volume:

 Part 4: Common Sizes for Custom Packaging

Below, you can see how size plays into this. First, here are the top 3 most common sizes used in subscription box packaging:

You can also look at the average, median and mode sizes, as well as the average, median and mode cubic pricing tiers.

We’ll soon be adding a few more layers of data on top of this, including average box size and average cost per cubic range of box size.

Questions or comments? Please post them in the comment section below.

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About Jesse Richardson

Jesse Richardson is an author, educator and co-founder of several successful subscription businesses. He focuses on building engaging communities and has been described as "insanely customer centric." Find him in the Subscription School group or at his blog.

6 Responses

  1. Lucas

    Nice work. I’m glad to see you will be adding the average box size. Comparing these companies without knowing the box size / type is kinda difficult.

    1. Felicity Fromholz

      Hey Liberato,

      We don’t at the moment. Did you have a more specific question about weight?

      Best,

      Felicity

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