Subscribers who are informed early and consistently about when to expect their first shipment are much happier AND are worth $70 more on average.
Setting subscriber expectations as to when they are going to receive their shipment is of the utmost importance. There is a clear correlation between positive subscriber experience and their understanding of your shipping practices.
Make your expected ship date clear and improve customer experience, retention & expectations.
The holiday season is one of the most important times of the year for your subscription business. Here’s how to make the most of it.
Measuring product feedback and customer satisfaction can be one of the most powerful things you do for your business.
Multi-month subscriptions are a great way to increase your average revenue per transaction, but have big implications for cash flow.
If you’re thinking about outsourcing, there are a few things you’ll want to consider. Here’s a list of the 6 most common areas + a downloadable PDF with questions to ask directly.
Outsourcing fulfillment: is it a good idea? We sat down with an industry expert to explore 7 reasons you should consider waving good-bye to packing your own boxes.
We talk a lot about prelaunches. Here’s a chronological walkthrough of bringing your business from a landing page to collecting revenue.
Hear from industry experts on influencer marketing, how to do it well, and why it’s making waves in the marketing world.